Cookie Policy

1. Introduction

  1. We use cookies on our website, www.neyber.co.uk and all subsidiary websites (the “website”), which amongst other things, helps us to improve your experience of our website and to ensure that it performs as you expect it to. The use of any information gathered by cookies will only be used under the terms of our Privacy Policy, which can be found [here].

  2. Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs.

  3. By continuing to browse the website, you are agreeing to our use of cookies.

  4. If you do not want us to use cookies when you use the website, you can set your internet browser not to accept cookies. However, if you block cookies some of the features on this website may not function as a result.

  5. You can find more information about how to manage cookies for all the commonly used internet browsers by visiting www.allaboutcookies.org and here you will find an explanation on how you can delete cookies which are already stored on your device.

2. Types of cookies

  1. The tables in section 3 below explain what cookies we use on our website, why we use them and whether they are strictly necessary or another type of cookie i.e. "functionality", "performance" or “targeting” cookies. We also state in the table whether a cookie is a "persistent" or "session" cookie.

  2. When you first use our website, all our cookies will be turned on and you will have seen our alert about this. If you continue to use the website, we presume that you are happy for all cookies to operate.

  3. Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.

  4. Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

3. What cookies do we use?

  1. Strictly Necessary

    These cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets, do your internet banking or to comply with the law (e.g. such as to keep your information safe). We would not be able to operate our website without using "strictly necessary" cookies. Examples of strictly necessary cookies used on the website are listed below:

    Cookie Name Persistent/Session/Targeting & Advertising
    Temp NEYBER_quoteSummary Session
    Registration NEYBER_registrationData Session
    Authentication NEYBER_authData Session
    Neyber NEYBER_cookieAccepted Session
    CSRF CSRF-TOKEN Session
  2. Performance

    These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor; all information collected by these cookies is anonymous. We only use such information to improve our services and our website. Examples of performance cookies used on the website are listed below.

    Cookie Name Persistent/Session/Targeting & Advertising
    Contently x_contently_id:{number} Persistent
    DoubleClick ____ar_v4 Targeting & Advertising
    Embedly em_cdn_uid Persistent
    em_p_uid
    Express Connect.sid Session
    Money Advice Service _izsdss_ Third Party
    _izuhps_
    AMP_TOKEN
    Heap Analytics _hp2_id Persistent
    Heap Analytics _hp2_ses Session
    Google Analytics _ga Persistent
    _ga _get
    Mouseflow \mf_ Session
    \mf_user Persistent
    Inspectlet _inspidentity Session
    _inspnv
    _inspref
    _inspsid
    _inspslim
    _insptarglpt
    _insptarglpu
    _inspwid
    Inspectlet _inspuid Persistent
  3. Functionality

    These cookies allow the website to remember choices you make (such as your log in details) and customised preference settings (e.g. text size). They also enable enhanced, more personal features, e.g. a website may be able to provide you with local weather reports or traffic news by using a cookie to remember which region you are in. These cookies are also used to provide services you have asked for such as watching a video. Information collected by "functionality" cookies may or may not be anonymised, but they cannot track your browsing activity on other websites. The "functionality" cookies on our website only collect anonymous information. Examples of functionality cookies used on the website are listed below.

    Cookie Name Persistent/Session/Targeting & Advertising
    Policy NEYBER_cookieAccepted Persistent
  4. Targeting & Advertising
    These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies collect the most information about users and may be placed by third parties who will be sent the information collected. Examples of this type of cookie used on the website are listed below.

    Cookie Name Persistent/Session/Targeting & Advertising
    Adroll Adroll_user Targeting & Advertising
    Pardot Sales_force_Pardot Session
    Pardot visitor_id{number} Persistent

Last updated: 27th February 2018

Get in touch

Got questions or need more information? Feel free to get in touch with us.

We're open Monday - Thursday 9am to 6pm, Friday 9am to 5pm. We are closed at weekends and on Bank Holidays. Call charges may vary.

Calls may be monitored or recorded for training or quality purposes.
Please note, we are not able to take applications by phone.

0800 820 3103

0203 744 0552

Financial wellbeing team: hello@neyber.co.uk

Support team: contactus@neyber.co.uk