Hi Mark, we’re thrilled to have you come and join Neyber as Head of the Credit Risk Team.
Where have you worked previously?
I spent 10 years working for the American bank Capital One in the UK credit card business, primarily in developing and managing credit risk strategies, but also developing marketing, product and pricing strategies.
I then spent 5 years at Barclays, joining as the Head of Credit Strategy for the UK credit card business before taking on a role of Head of Risk Analytics, where I focused on the development of lending strategies in numerous portfolios.
What brought you to Neyber?
I have a real passion for developing robust lending strategies and risk management frameworks, however I have also seen the impacts that high cost debt can have on people.
Joining Neyber, with its ground-breaking business model, gives me the opportunity to do what I love in a way that tangibly improves people’s financial situation and wellbeing.
I was also drawn by the talent, energy, and passion of the team at Neyber, which made me want to be part of the fantastic journey this business is on.
You’ve worked for larger firms in the past, how do you think your role will differ here at Neyber?
Smaller, fast growing businesses provide more opportunity to contribute to the overall strategy and destiny of the business. You also have to move and think quicker, which is exciting!
What made you get into Credit Risk?
A couple of things really: optimising credit risk strategy is an interesting conceptual and analytical problem (I'm a geek at heart!).
It's also critical to the success of any lending business that the Credit Risk framework is effective in balancing a desire to meet as many customer's needs for borrowing with resilient lending over the long-term.
This means that the results of your work are visible and impactful, which provides a great sense of meaning and satisfaction to the work.
What do you think are the biggest challenges for consumers looking for credit in today's market?
The current market has a significant gap between the traditional banks, who have very stringent lending requirements, and sub-prime lenders, who charge extremely high APRs.
For most consumers getting access to credit at rates that will be truly helpful to them over the long-term is the key challenge - which is where Neyber's business model really shows its strength.
What can we do to encourage more young people to go into data driven roles, like credit risk?
For me the key to this is increasing awareness about what analytical roles like credit risk actually involve. If you have an interest and aptitude for numerical problem solving, enjoy solving problems that you can see the impact of and thrive in the type of fast moving environment that financial services represent, then Credit Risk could well be worth looking into.
I've had the opportunity to guide the hiring and development of many young people in credit risk over the years. I've always believed in hiring for talent, and training for experience. This approach has always served me well and given me great satisfaction in working with smart young people as they progress and flourish in their careers.